6sense Outage History

We are currently investigating an issue where some users are encountering "Unauthorized" errors when accessing 6sense via the Salesforce (SI iframe) integration. Our investigation indicates that this is likely related to recent Salesforce platform updates impacting how embedded components and authentication flows are handled within the iframe environment. Our engineering teams are actively working on implementing a fix to ensure full compatibility. We will continue to provide updates as we make progress toward a permanent resolution.

We are investigating an issue impacting a subset of customers where certain ABM Weekly Alerts delivered on June 14 may have contained incomplete account activity information. Our Engineering team is actively investigating the issue and working to determine the appropriate remediation steps. We will provide additional updates as more information becomes available.

We are currently investigating an issue impacting score exports through Orchestrations and Workflows. As a result, score updates may not be reflected in connected CRM systems for our customers. Our Engineering team is actively working to restore normal functionality as quickly as possible. We will continue to provide updates as more information becomes available.

We're currently experiencing an impact due to an ongoing AWS outage, which is affecting several services. As a result, a subset of our customers may experience downtime in some of our services. You may also notice slower response times or intermittent issues. Our teams are actively working to restore these services as quickly as possible. We'll continue to monitor the situation closely and will share further updates as soon as we have more information. We sincerely appreciate your patience and understanding while we work to minimize the impact and restore normal operations.

We are currently aware of an issue where customers may be experiencing performance issues within the platform, particularly impacting ABM and Sales Intelligence (SI). This may also result in delays or data not loading as expected. Our Engineering team is actively investigating the issue and working toward a resolution. We will provide updates as more information becomes available.

We are aware of an issue impacting a subset of customers due to a disruption in several internal services. Affected customers may experience issues creating ABM segments , SI lists, running Sales Intelligence exports, or executing Workflows. Our teams are actively working to resolve the issue and restore normal service as quickly as possible. We will continue to monitor the situation closely and provide updates as more information becomes available. Thank you for your patience and understanding.

We are aware of an issue impacting the list and the segment creation using a csv upload. Our Engineering teams are actively investigating the matter and working diligently to resolve it as quickly as possible. We appreciate your patience and understanding as we work to address this issue.

We are aware of an issue impacting the list and the segment creation using a csv upload. Our Engineering teams are actively investigating the matter and working diligently to resolve it as quickly as possible. We appreciate your patience and understanding as we work to address this issue.

We are aware of a global Cloudflare issue which is affecting the 6sense platform. Some customers using SSO might experience issues logging into the platform. We are monitoring and awaiting an in-progress fix from Cloudflare. We will provide updates as soon as we have additional information. Thank you for your patience and understanding.

We are continuing to investigate this issue.

We are aware of an issue impacting some functionalities such as user invite and, password reset emails. Our Engineering teams are actively investigating the matter and working diligently to resolve it as quickly as possible. We appreciate your patience and understanding as we work to address this issue.

We are continuing to investigate this issue.

We are aware of an issue impacting the creation of Segments using a csv file upload. Our Engineering teams are actively investigating the matter and working diligently to resolve it as quickly as possible. We appreciate your patience and understanding as we work to address this issue.

We are currently aware of an issue affecting the performance of the Sales Intelligence and ABM platform, which may result in latency or timeouts during use. Our Engineering teams are actively investigating the matter and working diligently to resolve it as quickly as possible. We appreciate your patience and understanding as we work to address this issue.

We are currently aware of an issue preventing users from downloading Campaign Analytics data. At this time, attempts to download result in an error message. Our Engineering team is actively investigating and expects to have the issue resolved by end of day tomorrow (Thursday). We appreciate your patience and understanding as we work to restore full functionality.

We are aware of an issue impacting the performance of Sales Intelligence, which can cause latency issues while using the platform and errors when trying to display data. Our Engineering teams are actively investigating the matter and working diligently to resolve it as quickly as possible. We appreciate your patience and understanding as we work to address this issue.

We are currently experiencing an issue impacting the nightly data refresh within the 6sense platform. As a result, you may notice the following disruptions: -- Segment data will not refresh -- Sales Intelligence Dashboard data will not refresh -- Ad campaigns will not update company targeting -- Alerts will not send -- Scheduled Audience and Data Workflows will not run -- Scheduled Orchestrations will not run Our Engineering teams are actively investigating and working diligently to resolve the issue as quickly as possible. Thank you for your patience and understanding.