6sense experienced a major incident on October 1, 2025 affecting Segments, lasting 1h 16m. The incident has been resolved; the full update timeline is below.
Affected components
Segments
Update timeline
- investigating Oct 01, 2025, 07:21 PM UTC
We are aware of an issue impacting the creation of Segments using a csv file upload. Our Engineering teams are actively investigating the matter and working diligently to resolve it as quickly as possible. We appreciate your patience and understanding as we work to address this issue.
- resolved Oct 01, 2025, 08:37 PM UTC
The issue impacting the creation of Segments using a csv file upload has been resolved. Thank you for your patience while this was in progress.