365 Retail Markets incident

FullCount Touchscreen Degradation

Resolved after 3 minutes, affecting Touchscreen, on April 30, 2026.

resolved Apr 30, 2026, 12:43 PM UTC

Dear Valued Partner, All FullCount systems are now operational. Please contact FullCount Support ([email protected], 800-289-9636) if you have any questions or see any further issues. We apologize again for this inconvenience and truly appreciate your partnership and patience. Thank you, FullCount

Started
Apr 30, 2026, 12:40 PM UTC
Resolved
Apr 30, 2026, 12:43 PM UTC
Duration
3m
Detected by Pingoru
Apr 30, 2026, 12:40 PM UTC

Affected components

Touchscreen

Update timeline

  1. investigating Apr 30, 2026, 12:40 PM UTC

    The FullCount Touchscreen is currently experiencing a degradation in service. We are investigating the issue and will provide an update as soon as possible.

  2. resolved Apr 30, 2026, 12:43 PM UTC

    Dear Valued Partner, All FullCount systems are now operational. Please contact FullCount Support ([email protected], 800-289-9636) if you have any questions or see any further issues. We apologize again for this inconvenience and truly appreciate your partnership and patience. Thank you, FullCount

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