Resolved after 1 hour 34 minutes, affecting Credit Card Gateway, on August 17, 2021.
Dear Valued Customer, We have received an update from Apriva stating that all services have returned to normal. If you continue to experience any further issues, please contact our Support Team - [email protected] Thank you, 365 Support
Affected components
Update timeline
- investigating Aug 17, 2021, 05:14 PM UTC
Dear Valued Customer, Please be advised that Apriva is currently experiencing timeouts for Ingenico card readers which can lead to longer processing times. We are actively working with Apriva to get this addressed and will continue to provide updates. Thank you, 365 Support Team
- investigating Aug 17, 2021, 05:14 PM UTC
We are continuing to investigate this issue.
- resolved Aug 17, 2021, 06:48 PM UTC
Dear Valued Customer, We have received an update from Apriva stating that all services have returned to normal. If you continue to experience any further issues, please contact our Support Team - [email protected] Thank you, 365 Support
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