Resolved after 3 hours 37 minutes, affecting Credit Card Gateway, on August 18, 2021.
This has been resolved by Apriva. Please report any further issues to the 365 Support Team. Thank you, 365 Support Team
Affected components
Update timeline
- identified Aug 18, 2021, 05:04 PM UTC
Dear Valued Customers, We are currently experiencing timeouts with our Apriva payment processing. Please note that we have engaged Apriva directly to and have all hands on deck working to fix the issue. We will continue to send out more updates as we progress with Apriva. Customer Impact: Some Apriva reports and services experiencing intermittent slow downs, or various time out errors Thank you, 365 Support Team
- monitoring Aug 18, 2021, 05:51 PM UTC
Dear Valued Customers, Apriva has provided the all clear so we should no longer be seeing the timeout issues previously experienced. If you continue to have timeout issues, please report this to our Support Team! We will continue to monitor this issue to ensure it's fully resolved. Thank you, 365 Support Team
- resolved Aug 18, 2021, 08:42 PM UTC
This has been resolved by Apriva. Please report any further issues to the 365 Support Team. Thank you, 365 Support Team
Your product runs on more than 365 Retail Markets
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services