Resolved after 2 hours 47 minutes, affecting Credit Card Gateway, on January 24, 2022.
Dear Valued Customers, We have received confirmation from Heartland that all services have returned to normal. If you continue to experience any issues, please contact our Support team for further assistance! Thank you, 365 Support Team
Affected components
Update timeline
- identified Jan 24, 2022, 01:17 PM UTC
Dear Valued Customers, We are currently experiencing timeouts with our Heartland payment processing. Please note that we have engaged Heartland directly and have all hands on deck working to fix the issue. We will continue to send out additional updates as we progress with Heartland. Thank you, 365 Support Team
- resolved Jan 24, 2022, 04:05 PM UTC
Dear Valued Customers, We have received confirmation from Heartland that all services have returned to normal. If you continue to experience any issues, please contact our Support team for further assistance! Thank you, 365 Support Team
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