365 Retail Markets incident

GMA Outage

Resolved after 20 minutes, affecting Global Market Accounts, on May 6, 2022.

identified May 06, 2022, 04:38 PM UTC

Dear Valued Customers, At this time all services have been restored. We apologize for any inconvenience this may have caused. If you continue to have further issues, please contact our Support team. Thank you, 365 Support Team

Started
May 06, 2022, 04:17 PM UTC
Resolved
May 06, 2022, 04:38 PM UTC
Duration
20m
Detected by Pingoru
May 06, 2022, 04:17 PM UTC

Affected components

Global Market Accounts

Update timeline

  1. identified May 06, 2022, 04:17 PM UTC

    Dear Valued Customers, We have identified an issue in which consumers are unable to access their GMA accounts. Please note that we are actively working towards a resolution and will continue to provide further updates as we continue to work through this. Thank you, - 365 Support Team

  2. identified May 06, 2022, 04:38 PM UTC

    Dear Valued Customers, At this time all services have been restored. We apologize for any inconvenience this may have caused. If you continue to have further issues, please contact our Support team. Thank you, 365 Support Team

  3. resolved May 06, 2022, 04:38 PM UTC

    This incident has been resolved.

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