Resolved after 16 hours 15 minutes, affecting VDI Integrations, on November 20, 2023.
Dear Valued Partner, All VDI and OneMarket sales data is caught up as of 10:00pm EST on 11/20/2023. We apologize for this inconvenience and appreciate your patience. Thank you, 365 Retail Markets
Affected components
Update timeline
- monitoring Nov 20, 2023, 06:16 PM UTC
Dear Valued Partner, 365 has received reports of slower than normal data transfer speeds through VDI and OneMarket interfaces starting on 11/19/2023 at 3am EST. This may cause inventory updates in your VMS to be delayed. The issue has been resolved and we expect all sales to catch up in the next 12 - 18 hours. Inventory and sales data in ADM is not impacted and is currently up to date. The slowdown was caused by scheduled server maintenance on 11/19/2023 and 365 has updated our monitoring and processes to prevent future occurrences from happening. We apologize for this inconvenience and appreciate your patience. Thank you, 365 Retail Markets
- resolved Nov 21, 2023, 10:32 AM UTC
Dear Valued Partner, All VDI and OneMarket sales data is caught up as of 10:00pm EST on 11/20/2023. We apologize for this inconvenience and appreciate your patience. Thank you, 365 Retail Markets
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