365 Retail Markets incident

Order Ahead Degraded Service

Resolved after 1 hour 28 minutes, affecting Mobile App and Order Ahead, on October 1, 2024.

monitoring Oct 01, 2024, 06:16 PM UTC

A fix has been implemented to resolve the Order Ahead issue on our dining platform. Our team is currently monitoring to validate the issue has been resolved. We apologize for any inconvenience this caused with your lunch service. 365 Retail Markets

Started
Oct 01, 2024, 05:59 PM UTC
Resolved
Oct 01, 2024, 07:28 PM UTC
Duration
1h 28m
Detected by Pingoru
Oct 01, 2024, 05:59 PM UTC

Affected components

Mobile AppOrder Ahead

Update timeline

  1. investigating Oct 01, 2024, 05:59 PM UTC

    We have received reports of Order Ahead for our dining platform not working as expected. Our team is currently investigating the issue to resolve as soon as possible. More updates to come. We apologize for any inconvenience this is causing with your lunch service. 365 Retail Markets

  2. monitoring Oct 01, 2024, 06:16 PM UTC

    A fix has been implemented to resolve the Order Ahead issue on our dining platform. Our team is currently monitoring to validate the issue has been resolved. We apologize for any inconvenience this caused with your lunch service. 365 Retail Markets

  3. resolved Oct 01, 2024, 07:28 PM UTC

    this incident has been resolved

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