Resolved after 5 hours 53 minutes, affecting ADM and Global Market Accounts and 1 more, on November 6, 2025.
Our engineering team has resolved the issue impacting order ahead. We continue to work with our AWS partner to assure this issue does not occur again. Thank you for your understanding and patience as we work through this. If you have any questions or need further information, please feel free to reach out to our Support team We apologize for any inconvenience 365 Retail Markets
Affected components
Update timeline
- investigating Nov 06, 2025, 03:36 PM UTC
365 Retail Markets is aware of some users experiencing issues placing Order Ahead orders. We are working to identify and resolve this issue. Thank you for your understanding and patience as we work through this. If you have any questions or need further information, please feel free to reach out to our Support team We apologize for any inconvenience 365 Retail Markets
- investigating Nov 06, 2025, 04:48 PM UTC
We are continuing to investigate the issues impacting order ahead, and have our technical teams focused on identifying the root cause. Thank you for your understanding and patience as we work through this. If you have any questions or need further information, please feel free to reach out to our Support team We apologize for any inconvenience 365 Retail Markets
- investigating Nov 06, 2025, 05:31 PM UTC
We are continuing to investigate this issue.
- resolved Nov 06, 2025, 09:29 PM UTC
Our engineering team has resolved the issue impacting order ahead. We continue to work with our AWS partner to assure this issue does not occur again. Thank you for your understanding and patience as we work through this. If you have any questions or need further information, please feel free to reach out to our Support team We apologize for any inconvenience 365 Retail Markets
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