Resolved after 24 minutes, affecting Touchscreen and Self Service, on January 22, 2026.
Service Restored: The issue affecting credit card payments has been fully resolved. All transactions are now processing as expected. Thank you for your patience.
Affected components
Update timeline
- investigating Jan 22, 2026, 02:35 PM UTC
Service Notice: We are currently aware of an issue with our Axia/Bank of America credit card processing that is impacting payments. Our team is actively working with Axia/Bank of America to resolve the issue as quickly as possible. We appreciate your patience and understanding.
- investigating Jan 22, 2026, 02:59 PM UTC
Service Restored: The issue affecting credit card payments has been fully resolved. All transactions are now processing as expected. Thank you for your patience.
- resolved Jan 22, 2026, 03:00 PM UTC
This incident has been resolved.
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