Resolved after 2 hours 1 minute, affecting Priority Outages and P1, on October 11, 2026.
The issue was identified to be cased from a problem upstream, we are working with them to make sure the problem wont happen again. Resolving incident.
Affected components
Update timeline
- investigating Oct 11, 2026, 04:52 PM UTC
We’ve seen some UFB go offline at this time, engineers are investigating.
- monitoring Oct 11, 2026, 05:35 PM UTC
We see UFB subscribers have climbed back up to normal levels. This looked to have impacted mostly DHCP connections at this time. Engineers are closely monitoring. Please report any further issues via normal support channels.
- resolved Oct 11, 2026, 06:05 PM UTC
The issue was identified to be cased from a problem upstream, we are working with them to make sure the problem wont happen again. Resolving incident.
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