2talk incident

Voice Calling Issues

Resolved after 1 hour 11 minutes, affecting Priority Outages and P1 and 1 more, on October 26, 2026.

resolved Oct 26, 2026, 11:04 PM UTC

We’ve had no further reports since the fix was applied, so we’re closing this incident. If you see any new issues, please raise them through the usual channels.

Started
Oct 26, 2026, 09:53 PM UTC
Resolved
Oct 26, 2026, 11:04 PM UTC
Duration
1h 11m
Detected by Pingoru
Oct 26, 2026, 09:53 PM UTC

Affected components

Priority OutagesP1VoiceSIP RegistrationSIP peeringWLNationalInternationalTeamsLocal Porting

Update timeline

  1. investigating Oct 26, 2026, 09:53 PM UTC

    We have received reports of issues affecting voice calling. Engineers are working to resolve

  2. investigating Oct 26, 2026, 10:06 PM UTC

    Engineers identified and resolved an issue with Call Queuing and are investigating any further problems.

  3. monitoring Oct 26, 2026, 10:25 PM UTC

    Engineers have identified root cause and applied fixes. Monitoring now to ensure all issues are resolved.

  4. resolved Oct 26, 2026, 11:04 PM UTC

    We’ve had no further reports since the fix was applied, so we’re closing this incident. If you see any new issues, please raise them through the usual channels.

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