Resolved after 1 hour 11 minutes, affecting Priority Outages and P1 and 1 more, on October 26, 2026.
We’ve had no further reports since the fix was applied, so we’re closing this incident. If you see any new issues, please raise them through the usual channels.
Affected components
Update timeline
- investigating Oct 26, 2026, 09:53 PM UTC
We have received reports of issues affecting voice calling. Engineers are working to resolve
- investigating Oct 26, 2026, 10:06 PM UTC
Engineers identified and resolved an issue with Call Queuing and are investigating any further problems.
- monitoring Oct 26, 2026, 10:25 PM UTC
Engineers have identified root cause and applied fixes. Monitoring now to ensure all issues are resolved.
- resolved Oct 26, 2026, 11:04 PM UTC
We’ve had no further reports since the fix was applied, so we’re closing this incident. If you see any new issues, please raise them through the usual channels.
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