2talk experienced a major incident on September 21, 2026 affecting Priority Outages and P2 and 1 more component, lasting 1h 39m. The incident has been resolved; the full update timeline is below.
Affected components
Priority OutagesP2BroadbandTFF
Update timeline
- investigating Sep 22, 2026, 12:00 AM UTC
Some TFF connections located in Tauranga and surrounding areas are experiencing issues. This has been identified as an LFC/TFF issue. TFF have engineers working on a fix. We will post updates as they come.
- monitoring Sep 22, 2026, 12:20 AM UTC
TFF are reporting the issue has now been fixed. Please reach out to our support team if there are any further issues still being observed with any connections and we can investigate.
- resolved Sep 22, 2026, 01:15 AM UTC
Impacted connections are remaining online and stable, no further reports of issues, closing incident. Please log any further issues via BAU support channels.