2Chat incident

Increased time to process messages

Minor Resolved View vendor source →

2Chat experienced a minor incident on November 7, 2024 affecting Chat Service, lasting 2h 50m. The incident has been resolved; the full update timeline is below.

Started
Nov 07, 2024, 01:07 AM UTC
Resolved
Nov 07, 2024, 03:58 AM UTC
Duration
2h 50m
Detected by Pingoru
Nov 07, 2024, 01:07 AM UTC

Affected components

Chat Service

Update timeline

  1. identified Nov 07, 2024, 01:07 AM UTC

    We have identified an issue making messages take longer to be received or sent. Our technical team is investigating the root cause.

  2. resolved Nov 07, 2024, 03:58 AM UTC

    This incident has been resolved.