2600Hz incident

US West Network Degredation

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Resolved after 1 hour 17 minutes, affecting Telephony Services and Management Portal and 1 more, on April 27, 2021.

investigating Apr 27, 2021, 03:53 AM UTC

We are continuing to investigate this issue.

Started
Apr 27, 2021, 02:38 AM UTC
Resolved
Apr 27, 2021, 03:56 AM UTC
Duration
1h 17m
Detected by Pingoru
Apr 27, 2021, 02:38 AM UTC

Affected components

Telephony ServicesManagement PortalCluster Manager

Update timeline

  1. investigating Apr 27, 2021, 02:38 AM UTC

    We are currently experiencing intermitent routing on US West. Currently investigating.

  2. investigating Apr 27, 2021, 02:55 AM UTC

    Routing should be back to normal, we will continue to monitor for any further degradation.

  3. investigating Apr 27, 2021, 03:53 AM UTC

    We are continuing to investigate this issue.

  4. resolved Apr 27, 2021, 03:56 AM UTC

    This incident has been resolved.

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