2600Hz incident
Reports of issues with Secure WebSockets after power maintenance
Resolved after 1 hour 28 minutes, affecting Management Portal, on May 7, 2021.
A fix has been implemented and we are monitoring the results.
Affected components
Update timeline
- identified May 07, 2021, 03:06 PM UTC
We have identified an issue with WebSockets not functioning after the power maintenance last night. This prevents the call center UI from updating realtime. We believe this issue is already resolved, but we are posting this status update so that customers are aware of the issue. If you are still experiencing this issue please refresh your browser. If the issue persists, please contact support.
- monitoring May 07, 2021, 03:06 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved May 07, 2021, 04:34 PM UTC
This incident has been resolved.
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Amazon Web Services