2600Hz incident

Portal/Phone outage

Critical Vendor's status page →

Resolved after 4 hours 16 minutes, affecting Telephony Services and Management Portal, on September 23, 2021.

investigating Sep 23, 2021, 07:18 PM UTC

This is resolved. Please file a support ticket for access to specifics if needed. Thank you!

Started
Sep 23, 2021, 03:02 PM UTC
Resolved
Sep 23, 2021, 07:18 PM UTC
Duration
4h 16m
Detected by Pingoru
Sep 23, 2021, 03:02 PM UTC

Affected components

Telephony ServicesManagement Portal

Update timeline

  1. investigating Sep 23, 2021, 03:02 PM UTC

    We are investigating reports of outbound calls and portal API calls failing

  2. investigating Sep 23, 2021, 07:18 PM UTC

    This is resolved. Please file a support ticket for access to specifics if needed. Thank you!

  3. resolved Sep 23, 2021, 07:18 PM UTC

    This incident has been resolved.

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