Resolved after 1 hour 25 minutes, affecting Telephony Services and Management Portal and 1 more, on September 29, 2021.
We believe we have mitigated this issue. Please file a support ticket for more information. We are continuing to monitor the situation
Affected components
Telephony ServicesManagement PortalAdvanced Provisioner
Update timeline
- investigating Sep 29, 2021, 11:22 PM UTC
We are investigating an issue where traffic seems unable to reach out networks. Initial indications are that our network itself is fine. But our DDoS service (CloudFlare) is not routing data to us. More info to follow
- monitoring Sep 30, 2021, 12:03 AM UTC
We believe we have mitigated this issue. Please file a support ticket for more information. We are continuing to monitor the situation
- resolved Sep 30, 2021, 12:48 AM UTC
This incident has been resolved.
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