2600Hz incident

BGP routing issues in ORD

Resolved after 13 minutes, affecting Telephony Services, on February 5, 2022.

investigating Feb 05, 2022, 02:39 AM UTC

We appear to have BGP routing issues in our ORD data center affecting our Private Cloud and Zswitch customers there. We are routing around the issue now. However, there should be minimal impact for those with proper SRV/NAPTR records and carrier configs.

Started
Feb 05, 2022, 02:39 AM UTC
Resolved
Feb 05, 2022, 02:53 AM UTC
Duration
13m
Detected by Pingoru
Feb 05, 2022, 02:39 AM UTC

Affected components

Telephony Services

Update timeline

  1. investigating Feb 05, 2022, 02:39 AM UTC

    We appear to have BGP routing issues in our ORD data center affecting our Private Cloud and Zswitch customers there. We are routing around the issue now. However, there should be minimal impact for those with proper SRV/NAPTR records and carrier configs.

  2. resolved Feb 05, 2022, 02:53 AM UTC

    Routing issues are resolved. We are seeing normal traffic load in ORD again.

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