Resolved after 3 hours 13 minutes, affecting Telephony Services, on May 2, 2022.
We have restarted qubicle/call center in all zones and this seems to have resolved the issue. We are seeing normal call progression again. Please call into support if you have new call examples
Affected components
Update timeline
- investigating May 02, 2022, 06:15 PM UTC
We have received multiple reports of call failures for qubicle/call center calls. We are investigating the issue now.
- monitoring May 02, 2022, 06:43 PM UTC
We have restarted qubicle/call center in all zones and this seems to have resolved the issue. We are seeing normal call progression again. Please call into support if you have new call examples
- resolved May 02, 2022, 09:29 PM UTC
We haven't seen any further issues after restarting qubicle
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