2600Hz incident
We are investigating call completion issues in our EWR zone
Major Vendor's status page →
Resolved after 1 hour 49 minutes, affecting Telephony Services, on July 7, 2022.
The cause appears to be extremely high load on one of the apps servers in EWR. We are mitigating this now. This will have only affected ZSwitch clients. PCloud clients should not be impacted.
Affected components
Telephony Services
Update timeline
- investigating Jul 07, 2022, 04:47 PM UTC
We are investigating call completion issues in our EWR zone
- identified Jul 07, 2022, 04:55 PM UTC
The cause appears to be extremely high load on one of the apps servers in EWR. We are mitigating this now. This will have only affected ZSwitch clients. PCloud clients should not be impacted.
- resolved Jul 07, 2022, 06:36 PM UTC
This incident has been resolved.
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