Resolved after 2 hours 27 minutes, affecting Telephony Services, on November 16, 2022.
Our Operations Team found that ecallmgr on one of our EWR nodes kept disconnecting from other nodes intermittently. Ecallmgr and kazoo-applications were restarted and platform is stable. We are monitoring.
Affected components
Telephony Services
Update timeline
- monitoring Nov 16, 2022, 07:06 PM UTC
Our Operations Team found that ecallmgr on one of our EWR nodes kept disconnecting from other nodes intermittently. Ecallmgr and kazoo-applications were restarted and platform is stable. We are monitoring.
- resolved Nov 16, 2022, 09:33 PM UTC
This incident has been resolved.
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