2600Hz incident
Increased Reports Of One Way Audio Issues in EWR datacenter
Notice Vendor's status page →
Resolved after 1 hour 57 minutes, affecting Telephony Services, on June 15, 2023.
We do believe this issue is with a particular peer. We are advertising new BGP routes to attempt to work around this issue
Affected components
Telephony Services
Update timeline
- investigating Jun 15, 2023, 03:57 PM UTC
We are receiving increased Reports Of One Way Audio Issues in EWR datacenter
- investigating Jun 15, 2023, 04:54 PM UTC
At this time we do believe this is isolated to clients on a single ISP. We are continuing to investigate
- identified Jun 15, 2023, 05:28 PM UTC
We do believe this issue is with a particular peer. We are advertising new BGP routes to attempt to work around this issue
- resolved Jun 15, 2023, 05:54 PM UTC
We have multiple confirmations that our workaround has resolved the issue
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