Resolved after 7 hours 8 minutes, affecting Telephony Services, on January 5, 2024.
At this time we believe this issue affected clients that were using comm.land AND immediately updated their comm.land software this morning. This issue should now be resolved, we are monitoring the situation to validate.
Affected components
Update timeline
- investigating Jan 05, 2024, 02:50 PM UTC
We are receiving reports of call completion issues over web sockets registered devices including comm.land phones
- monitoring Jan 05, 2024, 09:16 PM UTC
At this time we believe this issue affected clients that were using comm.land AND immediately updated their comm.land software this morning. This issue should now be resolved, we are monitoring the situation to validate.
- resolved Jan 05, 2024, 09:59 PM UTC
We've had multiple customer reports that this issue is now resolved
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