Resolved after 2 hours 12 minutes, affecting Management Portal, on May 7, 2024.
We are continuing to monitor for any further issues.
Affected components
Update timeline
- investigating May 07, 2024, 09:11 PM UTC
We are currently investigating reports of issues with loading Call Center in our UI and comm.land.
- investigating May 07, 2024, 09:24 PM UTC
We are currently investigating reports of issues with loading Call Center in our UI and comm.land.
- monitoring May 07, 2024, 09:27 PM UTC
We have identified that we were receiving alerts from two of our apps servers having issues connecting to each other. We've restarted Kazoo Apps on both servers. We've received confirmation from some customers that this is resolved, we've received no new reports, and we've been unable to replicate since the restarts. We're monitoring to ensure this is resolved.
- monitoring May 07, 2024, 10:03 PM UTC
We are continuing to monitor for any further issues.
- resolved May 07, 2024, 11:23 PM UTC
This incident has been resolved.
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