24Pet experienced a minor incident on February 26, 2026 affecting PetPoint Application, lasting 7d 22h. The incident has been resolved; the full update timeline is below.
Affected components
PetPoint Application
Update timeline
- identified Feb 26, 2026, 09:56 PM UTC
Some users may be experiencing slower response times in PetPoint. Our team is working to resolve the issue. Updates will posted as they are received. Thank you!
- identified Feb 26, 2026, 09:56 PM UTC
We are continuing to work on a fix for this issue.
- monitoring Feb 26, 2026, 11:07 PM UTC
A fix has been implemented and we are monitoring the results.
- monitoring Feb 26, 2026, 11:07 PM UTC
We are continuing to monitor for any further issues.
- resolved Mar 06, 2026, 08:19 PM UTC
This incident has been resolved.