24Pet incident

Online Orders for Microchips - Web Cart is unavailable

Critical Resolved View vendor source →

24Pet experienced a critical incident on April 24, 2026 affecting Online Microchip Ordering, lasting 10d 18h. The incident has been resolved; the full update timeline is below.

Started
Apr 24, 2026, 10:32 PM UTC
Resolved
May 05, 2026, 05:25 PM UTC
Duration
10d 18h
Detected by Pingoru
Apr 24, 2026, 10:32 PM UTC

Affected components

Online Microchip Ordering

Update timeline

  1. investigating Apr 24, 2026, 10:32 PM UTC

    Our team is currently investigating an issue with Web Cart as it relates to online ordering of microchips. We will post updates as soon as they are made available.

  2. resolved May 05, 2026, 05:25 PM UTC

    This incident has been resolved.