24Pet incident

Pet Professional Portal Outage

Critical Resolved View vendor source →

24Pet experienced a critical incident on May 27, 2026 affecting Pet Professional Portal, lasting 21h 44m. The incident has been resolved; the full update timeline is below.

Started
May 27, 2026, 03:21 PM UTC
Resolved
May 28, 2026, 01:06 PM UTC
Duration
21h 44m
Detected by Pingoru
May 27, 2026, 03:21 PM UTC

Affected components

Pet Professional Portal

Update timeline

  1. investigating May 27, 2026, 03:21 PM UTC

    We have received reports that the Pet Professional Portal is down. We are investigating the issue and updates will be posted here as they become available. Thank you for your patience.

  2. monitoring May 27, 2026, 03:52 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved May 28, 2026, 01:06 PM UTC

    This incident has been resolved.