24Pet incident

Pet Professional Portal Outage

Critical Resolved View vendor source →

24Pet experienced a critical incident on July 1, 2026 affecting Pet Professional Portal, lasting 4d 17h. The incident has been resolved; the full update timeline is below.

Started
Jul 01, 2026, 06:34 PM UTC
Resolved
Jul 06, 2026, 12:23 PM UTC
Duration
4d 17h
Detected by Pingoru
Jul 01, 2026, 06:34 PM UTC

Affected components

Pet Professional Portal

Update timeline

  1. identified Jul 01, 2026, 06:34 PM UTC

    We have been notified that the Pet Professional Portal is experiencing a full outage. The underlying issue has been identified and the Development team is aiming to have the issue corrected by the end of the day today. Thank you for your patience.

  2. resolved Jul 06, 2026, 12:23 PM UTC

    This incident has been resolved.