24Pet incident

Builders is Down

Critical Resolved View vendor source →

24Pet experienced a critical incident on July 15, 2026 affecting Builders Add-On, lasting 1h 38m. The incident has been resolved; the full update timeline is below.

Started
Jul 15, 2026, 05:22 PM UTC
Resolved
Jul 15, 2026, 07:00 PM UTC
Duration
1h 38m
Detected by Pingoru
Jul 15, 2026, 05:22 PM UTC

Affected components

Builders Add-On

Update timeline

  1. investigating Jul 15, 2026, 05:22 PM UTC

    We are currently investigating this issue.

  2. monitoring Jul 15, 2026, 05:46 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jul 15, 2026, 07:00 PM UTC

    This incident has been resolved.