24Pet experienced a critical incident on August 20, 2026 affecting Reports, lasting 18h 6m. The incident has been resolved; the full update timeline is below.
Affected components
Reports
Update timeline
- investigating Aug 20, 2026, 08:09 PM UTC
We have received several reports of various Reports (Medical View Report, AVRs, etc.) as well as the Reports website are currently down. We are investigating the cause and a solution. Updates will be posted here as they become available. Thank you for your patience.
- monitoring Aug 20, 2026, 08:28 PM UTC
A fix has been implemented and we are monitoring the result. All standard Reports appear to be working as expected at this time.
- resolved Aug 21, 2026, 02:16 PM UTC
This incident has been resolved.