24Pet incident

Possible Slowness to Load PetPoint

Minor Resolved View vendor source →

24Pet experienced a minor incident on August 31, 2026 affecting PetPoint Application, lasting 4h 5m. The incident has been resolved; the full update timeline is below.

Started
Aug 31, 2026, 03:38 PM UTC
Resolved
Aug 31, 2026, 07:44 PM UTC
Duration
4h 5m
Detected by Pingoru
Aug 31, 2026, 03:38 PM UTC

Affected components

PetPoint Application

Update timeline

  1. investigating Aug 31, 2026, 03:38 PM UTC

    We are receiving information about possible slowness in PetPoint. The team is looking into these issues.

  2. monitoring Aug 31, 2026, 04:10 PM UTC

    Please let us know if you are still experiencing slowness issues. Thank you.

  3. resolved Aug 31, 2026, 07:44 PM UTC

    This incident has been resolved.