24Pet is currently experiencing a minor incident affecting Pet Assistant, which began 827d ago. The vendor's full update timeline is below.
Affected components
Update timeline
- investigating Jul 16, 2024, 07:52 PM UTC
Emails being sent from the Pet Assistant website are not being delivered. Our team is investigating and will post updates here as soon as they are available.
- investigating Jul 26, 2024, 10:18 AM UTC
Emails being sent from the Pet Assistant website are not being delivered. Our team is investigating and will post updates here as soon as they are available.
- investigating Aug 05, 2024, 02:50 PM UTC
Emails being sent from the Pet Assistant website are not being delivered. Our team is investigating and will post updates here as soon as they are available.
- investigating Sep 12, 2024, 12:21 PM UTC
Emails being sent from the Pet Assistant website are not being delivered. Our team is investigating and will post updates here as soon as they are available.
- investigating Nov 04, 2024, 09:43 PM UTC
Our team continues to investigate issues with Pet Assistant, including data not importing as expected and emails not being delivered to Foster/Adopters. New accounts are also experiencing issues with logging in and accessing the dashboard from the Pet Assistant website.
- investigating Jan 13, 2025, 02:13 PM UTC
Our team continues to investigate issues with Pet Assistant, including data not importing as expected and emails not being delivered to Foster/Adopters. New accounts are also experiencing issues with logging in and accessing the dashboard from the Pet Assistant website.
- investigating Feb 04, 2025, 12:45 PM UTC
Our team continues to investigate issues with Pet Assistant, including data not importing as expected and emails not being delivered to Foster/Adopters. New accounts are also experiencing issues with logging in and accessing the dashboard from the Pet Assistant website.
- investigating Feb 21, 2025, 02:58 PM UTC
Our team continues to investigate issues with Pet Assistant, including data not importing as expected and emails not being delivered to Foster/Adopters. New accounts are also experiencing issues with logging in and accessing the dashboard from the Pet Assistant website.
- investigating Mar 12, 2025, 02:37 PM UTC
Our team continues to investigate issues with Pet Assistant, including data not importing as expected and emails not being delivered to Foster/Adopters. New accounts are also experiencing issues with logging in and accessing the dashboard from the Pet Assistant website.
- investigating Aug 20, 2025, 08:28 PM UTC
We are continuing to investigate this issue.