24Pet incident

PetPoint: Scheduled Builders Reports

Minor Ongoing View vendor source →

24Pet is currently experiencing a minor incident affecting Builders Add-On, which began 19d ago. The vendor's full update timeline is below.

Started
Oct 02, 2026, 10:05 PM UTC
Resolved
Ongoing
Duration
● 18d 13h
Detected by Pingoru
Oct 02, 2026, 10:05 PM UTC

Affected components

Builders Add-On

Update timeline

  1. investigating Oct 02, 2026, 10:05 PM UTC

    We have had some reports of scheduled Builder reports and documents not sending despite stating that they are running. This is an ongoing issue and the Development team is working on a correction. If your organization is being affected by this issue, please create a Support Case so we can track reports. Updates will be posted here as they become available.