1Password experienced a major incident on September 9, 2026 affecting Device Trust Authentication Service, lasting 27m. The incident has been resolved; the full update timeline is below.
Affected components
Device Trust Authentication Service
Update timeline
- investigating Sep 09, 2026, 08:43 PM UTC
We are currently investigating reports of an incident affecting Device Trust. Some customers may experience delays in device posture checks or authentication failures. We will provide an update as soon as we have more information.
- monitoring Sep 09, 2026, 08:53 PM UTC
We have identified the triggering change and have rolled it back. We are monitoring to confirm that this has completely resolved the issue.
- resolved Sep 09, 2026, 09:11 PM UTC
This incident has been resolved.