1E experienced a major incident on October 21, 2026 affecting API, lasting 26m. The incident has been resolved; the full update timeline is below.
Affected components
API
Update timeline
- investigating Oct 21, 2026, 02:17 PM UTC
We´re currently seeing issues with our WebAPI services being unreliable, we´re working on a fix
- identified Oct 21, 2026, 02:29 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Oct 21, 2026, 02:31 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Oct 21, 2026, 02:43 PM UTC
This incident has been resolved.