1310.io incident

Service Outage - Clare Park / Crondall / Wimble Hill

Minor Resolved View vendor source →

1310.io experienced a minor incident on May 30, 2026 affecting Other, lasting 24d 6h. The incident has been resolved; the full update timeline is below.

Started
May 30, 2026, 08:07 AM UTC
Resolved
Jun 23, 2026, 02:15 PM UTC
Duration
24d 6h
Detected by Pingoru
May 30, 2026, 08:07 AM UTC

Affected components

Other

Update timeline

  1. investigating May 30, 2026, 08:07 AM UTC

    We are aware of total service outage at the above locations, engineer are investigating with our connectivity supplier and we will update at 10:30.

  2. investigating May 30, 2026, 08:48 AM UTC

    The UPS has failed overnight at the cabinet. We are bypassing that and services will be up on utility power only. This means if there is a power cut, the services will drop again. We will perform maintenance next week to 10 days to replace the UPS, which will be published once dates are confirmed.

  3. monitoring May 30, 2026, 09:10 AM UTC

    The UPS has been bypassed and all services are showing as online. We will continue to monitor for any further issues, and plan for maintenance works to replace the UPS.

  4. resolved Jun 23, 2026, 02:15 PM UTC

    Resolved