11x AI incident
Issues with Live Web Search campaigns, AI filtering and research
Affected components
Live Web SearchMessage generation
Update timeline
- investigating Feb 03, 2026, 02:23 PM UTC
Status: Investigating We are seeing error across Live Web Search campaigns, AI filtering and research. Affected components Live Web Search (Full outage) Message generation (Partial outage)
- resolved Feb 03, 2026, 04:55 PM UTC
Status: Resolved All systems are back and operational. Affected components Message generation (Operational) Live Web Search (Operational)
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