11x AI incident

Issues with Live Web Search campaigns, AI filtering and research

Minor Resolved View vendor source →

11x AI experienced a minor incident on February 3, 2026 affecting Live Web Search and Message generation, lasting —. The incident has been resolved; the full update timeline is below.

Started
Feb 03, 2026, 04:55 PM UTC
Resolved
Feb 03, 2026, 04:55 PM UTC
Duration
—
Detected by Pingoru
Feb 03, 2026, 04:55 PM UTC

Affected components

Live Web SearchMessage generation

Update timeline

  1. investigating Feb 03, 2026, 02:23 PM UTC

    Status: Investigating We are seeing error across Live Web Search campaigns, AI filtering and research. Affected components Live Web Search (Full outage) Message generation (Partial outage)

  2. resolved Feb 03, 2026, 04:55 PM UTC

    Status: Resolved All systems are back and operational. Affected components Message generation (Operational) Live Web Search (Operational)