11x AI Outage History

11x AI is up right now

There were 8 11x AI outages since February 3, 2026. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.11x.ai

Minor April 16, 2026

Alice dashboard is down

Detected by Pingoru
Apr 16, 2026, 02:23 PM UTC
Resolved
Apr 16, 2026, 02:23 PM UTC
Duration
Timeline · 2 updates
  1. investigating Apr 16, 2026, 02:02 PM UTC

    Status: Investigating Alice campaigns dashboard is not loading Affected components Dashboard (Partial outage)

  2. resolved Apr 16, 2026, 02:23 PM UTC

    Status: Resolved Service has returned to normal and the incident is now closed. Thank you for your patience.

Read the full incident report →

Minor March 19, 2026

campaign is not loading

Detected by Pingoru
Mar 19, 2026, 08:05 PM UTC
Resolved
Mar 19, 2026, 08:05 PM UTC
Duration
Timeline · 2 updates
  1. investigating Mar 19, 2026, 07:18 PM UTC

    Status: Investigating

  2. resolved Mar 19, 2026, 08:05 PM UTC

    Status: Resolved Service has returned to normal and the incident is now closed. Thank you for your patience.

Read the full incident report →

Minor March 18, 2026

AI Lead Qualification - Service Degradation

Detected by Pingoru
Mar 18, 2026, 02:02 PM UTC
Resolved
Mar 18, 2026, 02:02 PM UTC
Duration
Timeline · 3 updates
  1. investigating Mar 18, 2026, 01:18 PM UTC

    Status: Investigating We are experiencing a service disruption affecting lead qualification. Some leads may be incorrectly marked as inconclusive. Our team is actively working on a resolution

  2. investigating Mar 18, 2026, 01:19 PM UTC

    Status: Investigating We are experiencing a service disruption affecting lead qualification. Some leads may be incorrectly marked as inconclusive. Our team is actively working on a resolution. Affected components Sourcing (Partial outage)

  3. resolved Mar 18, 2026, 02:02 PM UTC

    Status: Resolved Service has returned to normal and the incident is now closed. Thank you for your patience.

Read the full incident report →

Minor March 13, 2026

Leads may be loading slowly.

Detected by Pingoru
Mar 13, 2026, 04:28 PM UTC
Resolved
Mar 13, 2026, 04:28 PM UTC
Duration
Timeline · 3 updates
  1. investigating Mar 13, 2026, 03:45 PM UTC

    Status: Investigating

  2. investigating Mar 13, 2026, 03:55 PM UTC

    Status: Investigating Leads may be loading slowly. The team has been notified and the fix should be live soon Affected components Dashboard (Partial outage)

  3. resolved Mar 13, 2026, 04:28 PM UTC

    Status: Resolved Service has returned to normal and the incident is now closed. Thank you for your patience.

Read the full incident report →

Minor March 11, 2026

gmail_mass_logout_cant_login

Detected by Pingoru
Mar 11, 2026, 01:18 AM UTC
Resolved
Mar 11, 2026, 01:18 AM UTC
Duration
Timeline · 2 updates
  1. investigating Mar 11, 2026, 01:14 AM UTC

    Status: Investigating https://11x-group.slack.com/archives/C05178UQX8D/p1773191415058689 Everyone got logged out, some can't log back in

  2. resolved Mar 11, 2026, 01:18 AM UTC

    Status: Resolved Service has returned to normal and the incident is now closed. Thank you for your patience.

Read the full incident report →

Minor February 28, 2026

Lead Enrichment Pipeline Outage

Detected by Pingoru
Feb 28, 2026, 09:48 AM UTC
Resolved
Feb 28, 2026, 09:48 AM UTC
Duration
Timeline · 2 updates
  1. investigating Feb 27, 2026, 08:29 PM UTC

    Status: Investigating A third-party enrichment provider outage is blocking the lead sourcing pipeline. Contacts are stuck in an intermediate enrichment state and cannot progress to enrollment. ~10,700 contacts are affected since Feb 26 08:00 UTC. Campaigns with pending sourcings are not progressing. The team is investigating remediation to unblock affected contacts and prevent recurrence.

  2. resolved Feb 28, 2026, 09:48 AM UTC

    Status: Resolved Service has returned to normal and the incident is now closed. Thank you for your patience.

Read the full incident report →

Minor February 9, 2026

Email delivery delays

Detected by Pingoru
Feb 09, 2026, 09:20 PM UTC
Resolved
Feb 09, 2026, 09:20 PM UTC
Duration
Timeline · 3 updates
  1. investigating Feb 09, 2026, 04:40 PM UTC

    Status: Investigating We are currently experiencing an issue that is impacting email delivery. During this time, emails are not being sent out and are being queued internally. As a result, downstream events such as notifications or related callbacks may appear delayed or missing. Our team is actively working on resolving the underlying issue. Once service is restored, queued emails will begin sending automatically and delivery should catch up shortly. We appreciate your patience while we work to fully restore normal operations. Affected components Multi-channel Deliverability (Partial outage)

  2. investigating Feb 09, 2026, 04:42 PM UTC

    Status: Investigating We are currently experiencing an issue that is impacting email delivery for some users. During this time, emails are not being sent out and are being queued internally. As a result, downstream events such as notifications or related callbacks may appear delayed or missing. Our team is actively working on resolving the underlying issue. Once service is restored, queued emails will begin sending automatically and delivery should catch up shortly. We appreciate your patience while we work to fully restore normal operations. Affected components Multi-channel Deliverability (Degraded performance)

  3. resolved Feb 09, 2026, 09:20 PM UTC

    Status: Resolved Service has returned to normal and the incident is now closed. Thank you for your patience.

Read the full incident report →

Minor February 3, 2026

Issues with Live Web Search campaigns, AI filtering and research

Detected by Pingoru
Feb 03, 2026, 04:55 PM UTC
Resolved
Feb 03, 2026, 04:55 PM UTC
Duration
Affected: Live Web SearchMessage generation
Timeline · 2 updates
  1. investigating Feb 03, 2026, 02:23 PM UTC

    Status: Investigating We are seeing error across Live Web Search campaigns, AI filtering and research. Affected components Live Web Search (Full outage) Message generation (Partial outage)

  2. resolved Feb 03, 2026, 04:55 PM UTC

    Status: Resolved All systems are back and operational. Affected components Message generation (Operational) Live Web Search (Operational)

Read the full incident report →

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