Resolved after 4 hours 50 minutes, affecting Multi-channel Deliverability, on July 31, 2026.
We noticed some campaigns sent the steps were stored in the wrong order and we have Email pointing to LInkdedIn messages and the opposite too. They were also bad synced with SmartLead apparently. We pushed already a possible fix to avoid that but we don't know yet the full impact and how to recover the bad sequences
Affected components
Update timeline
- investigating Jul 31, 2026, 12:27 PM UTC
We noticed some campaigns sent the steps were stored in the wrong order and we have Email pointing to LInkdedIn messages and the opposite too. They were also bad synced with SmartLead apparently. We pushed already a possible fix to avoid that but we don't know yet the full impact and how to recover the bad sequences
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