11x AI incident

Email delivery delays

Resolved after 4 hours 40 minutes, on February 9, 2026.

resolved Feb 09, 2026, 09:20 PM UTC

Service has returned to normal and the incident is now closed. Thank you for your patience.

Started
Feb 09, 2026, 04:40 PM UTC
Resolved
Feb 09, 2026, 09:20 PM UTC
Duration
4h 40m
Detected by Pingoru
Feb 09, 2026, 04:40 PM UTC

Update timeline

  1. investigating Feb 09, 2026, 04:40 PM UTC

    We are currently experiencing an issue that is impacting email delivery. During this time, emails are not being sent out and are being queued internally. As a result, downstream events such as notifications or related callbacks may appear delayed or missing. Our team is actively working on resolving the underlying issue. Once service is restored, queued emails will begin sending automatically and delivery should catch up shortly. We appreciate your patience while we work to fully restore normal operations.

  2. investigating Feb 09, 2026, 04:42 PM UTC

    We are currently experiencing an issue that is impacting email delivery for some users. During this time, emails are not being sent out and are being queued internally. As a result, downstream events such as notifications or related callbacks may appear delayed or missing. Our team is actively working on resolving the underlying issue. Once service is restored, queued emails will begin sending automatically and delivery should catch up shortly. We appreciate your patience while we work to fully restore normal operations.

  3. resolved Feb 09, 2026, 09:20 PM UTC

    Service has returned to normal and the incident is now closed. Thank you for your patience.

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