Resolved after 13 hours 19 minutes, on February 27, 2026.
Service has returned to normal and the incident is now closed. Thank you for your patience.
Update timeline
- investigating Feb 27, 2026, 08:29 PM UTC
A third-party enrichment provider outage is blocking the lead sourcing pipeline. Contacts are stuck in an intermediate enrichment state and cannot progress to enrollment. ~10,700 contacts are affected since Feb 26 08:00 UTC. Campaigns with pending sourcings are not progressing. The team is investigating remediation to unblock affected contacts and prevent recurrence.
- resolved Feb 28, 2026, 09:48 AM UTC
Service has returned to normal and the incident is now closed. Thank you for your patience.
Your product runs on more than 11x AI
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services