Zuub incident

MCNA requests are taking longer to process for some customers

Minor Resolved View vendor source →

Zuub experienced a minor incident on August 21, 2026, lasting 3h 45m. The incident has been resolved; the full update timeline is below.

Started
Aug 21, 2026, 04:33 PM UTC
Resolved
Aug 21, 2026, 08:18 PM UTC
Duration
3h 45m
Detected by Pingoru
Aug 21, 2026, 04:33 PM UTC

Update timeline

  1. investigating Aug 21, 2026, 04:33 PM UTC

    We are currently investigating this issue.

  2. monitoring Aug 21, 2026, 07:05 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Aug 21, 2026, 08:18 PM UTC

    This incident has been resolved, and we're seeing requests complete successfully.