Zuora incident

Intermittent internal errors while accessing some functions for subset of tenants

Minor Resolved View vendor source →

Zuora experienced a minor incident on June 3, 2025 affecting Production UI, lasting 1h 11m. The incident has been resolved; the full update timeline is below.

Started
Jun 03, 2025, 02:51 PM UTC
Resolved
Jun 03, 2025, 04:03 PM UTC
Duration
1h 11m
Detected by Pingoru
Jun 03, 2025, 02:51 PM UTC

Affected components

Production UI

Update timeline

  1. identified Jun 03, 2025, 02:51 PM UTC

    The issue has been identified and a fix is being implemented.

  2. monitoring Jun 03, 2025, 03:01 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jun 03, 2025, 04:03 PM UTC

    This incident has been resolved.