Zuora incident

UI and API errors in a subset of NA2 production tenants

Minor Resolved View vendor source →

Zuora experienced a minor incident on June 4, 2025 affecting Production UI and Production API, lasting 1d 1h. The incident has been resolved; the full update timeline is below.

Started
Jun 04, 2025, 01:35 PM UTC
Resolved
Jun 05, 2025, 03:10 PM UTC
Duration
1d 1h
Detected by Pingoru
Jun 04, 2025, 01:35 PM UTC

Affected components

Production UIProduction API

Update timeline

  1. identified Jun 04, 2025, 01:35 PM UTC

    The issue has been identified and a fix is being implemented.

  2. identified Jun 04, 2025, 02:02 PM UTC

    We are continuing to work on a fix for this issue.

  3. monitoring Jun 04, 2025, 02:10 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jun 05, 2025, 03:10 PM UTC

    This incident has been resolved.