Zuora incident

[RETRO] Zuora is encountering an issue with the BlueSnap gateway being down

Notice Resolved View vendor source →

Zuora experienced a notice incident on January 17, 2025 affecting Production UI and Production UI and 1 more component, lasting —. The incident has been resolved; the full update timeline is below.

Started
Jan 17, 2025, 02:18 PM UTC
Resolved
Jan 17, 2025, 02:18 PM UTC
Duration
—
Detected by Pingoru
Jan 17, 2025, 02:18 PM UTC

Affected components

Production UIProduction UIProduction UIProduction UIProduction APIProduction APIProduction APIProduction APISandbox UISandbox UI

Update timeline

  1. resolved Jan 17, 2025, 02:18 PM UTC

    Zuora encountered issues with Payment processing and Payment Method validations due to the issue at BlueSnap mentioned in the link below. https://status.bluesnap.com/incidents/267281 The impact timelines are below. January 16, 2025 · 10:49 PST to January 17, 2025 · 05:14 PST