Zuora incident

Zuora Connector for Salesforce CRM Sync Performance degradation for NA production tenants between 1:25 pm PST - 3:20 pm PST

Notice Resolved View vendor source →

Zuora experienced a notice incident on February 18, 2025 affecting Production UI and Production Integrations, lasting 4h 40m. The incident has been resolved; the full update timeline is below.

Started
Feb 18, 2025, 01:26 AM UTC
Resolved
Feb 18, 2025, 06:07 AM UTC
Duration
4h 40m
Detected by Pingoru
Feb 18, 2025, 01:26 AM UTC

Affected components

Production UIProduction Integrations

Update timeline

  1. monitoring Feb 18, 2025, 01:26 AM UTC

    We have detected increased latency in Zuora Connector for Salesforce CRM, impacting NA production tenants between 1:25 pm PST - 3:20 pm PST. A fix has been implemented and we are monitoring the results.

  2. resolved Feb 18, 2025, 06:07 AM UTC

    This incident has been resolved.