Zuora incident

Delay in Notifications

Minor Resolved View vendor source →

Zuora experienced a minor incident on March 5, 2025 affecting Production Integrations and Production Integrations and 1 more component, lasting 4h 46m. The incident has been resolved; the full update timeline is below.

Started
Mar 05, 2025, 09:03 PM UTC
Resolved
Mar 06, 2025, 01:50 AM UTC
Duration
4h 46m
Detected by Pingoru
Mar 05, 2025, 09:03 PM UTC

Affected components

Production IntegrationsProduction IntegrationsProduction IntegrationsProduction IntegrationsSandbox IntegrationsSandbox IntegrationsSandbox Integrations

Update timeline

  1. investigating Mar 05, 2025, 09:03 PM UTC

    We have observed a delay in notifications in NA2 production environment and are investigating this with the highest priority.

  2. investigating Mar 05, 2025, 10:17 PM UTC

    We are continuing to investigate this issue.

  3. monitoring Mar 05, 2025, 11:36 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Mar 06, 2025, 01:50 AM UTC

    This incident has been resolved.