Zuora incident

System Health Dashboard Performance Degradation

Minor Resolved View vendor source →

Zuora experienced a minor incident on May 6, 2025 affecting Production UI and Production UI and 1 more component, lasting 1h 36m. The incident has been resolved; the full update timeline is below.

Started
May 06, 2025, 09:28 PM UTC
Resolved
May 06, 2025, 11:04 PM UTC
Duration
1h 36m
Detected by Pingoru
May 06, 2025, 09:28 PM UTC

Affected components

Production UIProduction UIProduction UI

Update timeline

  1. investigating May 06, 2025, 09:28 PM UTC

    We have identified an issue affecting the System Health Dashboard for NA, EU Production customers. Our team is actively investigating and working to resolve this issue promptly.

  2. monitoring May 06, 2025, 09:46 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved May 06, 2025, 11:04 PM UTC

    This incident has been resolved.